General Results
From creating user accounts and setting up payment methods to ordering wipes and promoting optomap technology on your social media accounts, we want to assist you in getting the most from your investment and doing business with Optos.
What are Toku and BioAge AI?
For Customers and future Customers outside of the US, please contact Toku for availability of BioAge AI.
Learn More »Create a Technical Support Case
Are you having issues with your device or software that needs additional assistance beyond what is available in the Support Portal? Follow these instructions to open your own Technical Support Case with Optos. (US/Canada only)
Learn More »Ordering Wet and Dry Cleaning Wipes for Your Optos Device
Need cleaning wipes for your Optos device? Here’s how to easily order both the wet and dry cleaning wipes. This information may vary based on your country.
Learn More »Create an Account for CustomerCentral
CustomerCentral houses a multitude of useful information for Optos customers about their device and other materials. Learn how to create a CustomerCentral account here.
Learn More »Viewing Invoices, Paying Optos, and Setting Up a W9
If you are a new vendor in the US or Canada who needs to set up a payment method, or if you need to update your current payment status, or submit a W9, please continue to read.
Learn More »Forgot Password for CustomerCentral
Locked out of your CustomerCentral account? Discover the simple steps to reset your password and regain access.
Learn More »Changes to Account or Device Location
For Customers outside of the US and Canada please get in touch with your local representative. Is your practice moving? Do you need your Optos device moved to a different location? Did you change addresses and need to update your existing information and Find a Provider listing? Learn how to schedule a move and/or submit changes to your account information.
Learn More »Cleaning the Mirror on Your Optos Device
Protect your investment by following the proper mirror-cleaning process found in this video to safely clean your Optos device.
Learn More »Promote Your Optos Device and optomap Technology on Your Website and Social Media
Ready to showcase your Optos device and optomap technology? Find templates, images, and copy examples for promoting Optos on your website and social media.
Learn More »Order Marketing Materials
Customers can order marketing materials from CustomerCentral. Here are instructions on how to order available materials for your country.
Learn More »Order a Replacement Eye Pad for Your Optos Device
Replace your worn face plate and/or eyepiece in just a few simple steps. This information may vary based on your country.
Learn More »Log In to CustomerCentral
Curious about how to access your CustomerCentral account? Unlock the step-by-step guide to seamless login.
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